Customer Support Team at TD Ameritrade
We are dedicated to supporting you at every stage.
At TD Ameritrade, your satisfaction remains our top priority. Our professional support team is ready to assist with any questions or concerns, ensuring a seamless and pleasant trading journey.
Reach Out AnytimeMultiple Contact Options Available
Live Chat
Support is accessible 24/7 through the TD Ameritrade platform.
Initiate a Live Chat with Our Support TeamEmail Support
Get detailed assistance for general inquiries. Responses are typically provided within 24 hours on business days.
Send EmailPhone Support
Priority support for urgent and complex issues, available weekdays from 9 AM to 6 PM (EST) at TD Ameritrade.
Call NowHelp Center
Comprehensive library of tutorials, tips, and guidance resources.
Visit Support Center for AssistanceCommunity Forum
Join a thriving network of traders, exchange strategies, and find answers to frequently asked questions.
Subscribe NowOur goal is to assist you whenever you need support
Live Chat
24/7
Available to assist you 24/7
Email Support
Reliable support you can rely on
Fast responses during business hours.
Phone Support
Monday to Friday
Support available from 8 AM to 8 PM (ET)
Help Center
Always available
Receive instant assistance anytime, easily.
Simplified Help
1. Log In
Log into your TD Ameritrade account via the official website with your login details.
Access the Help Center
To get assistance, click on the "Help" or "Support" option usually found at the bottom or main menu of the platform.
Choose Your Preferred Support Method
Enter your account details along with a detailed description of your issue to facilitate quicker support response.
4. Provide Details
For support, please provide your account information and explain your query clearly.
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Help Center
Check out our Educational Resources for tutorials, guides, and learning tools.
Access ResourceFAQs
Get quick answers to frequently asked questions about TD Ameritrade's features and offerings.
Access ResourceCommunity Forums
Engage with fellow traders and exchange insights within our community forum.
Access ResourceImprove Your Support Experience with Expert Assistance
Be explicit: Clearly describe your problem with relevant background details and recent activity logs.
Share Account Details: Provide required information and screenshots if necessary for support.
Choose Your Contact Method: Use live chat for quick replies or email for detailed inquiries.
Check the FAQ Section First: Find immediate answers before reaching out to support.
Gather your account info, transaction references, and relevant documents prior to contacting support.
Follow Up: If response times are slow, try alternate contact methods or send a follow-up message.